Quality of Service

Gurkha Cleaning commit to responding to client requests that cannot be resolved immediately on site within 12-24 hours with Action, Information or a planned work schedule

Our Mission Statement

To manage and perform a high quality service which assists in maintaining value to our customers’ businesses, by meeting their need for a clean, healthy, efficient and comfortable environment for their staff, customers and guests.

Our Three Point Philosophy

We believe that our employees are our key asset.  This is reflected in the way we recruit, train, support  and reward our employees throughout our organisation.

The health and safety of the public, our customers and our staff is foremost in our work practices.

We value our customers’ property and work to endeavour to protect and prolong its lifespan.

Quality Policy

Gurkha Cleaning is committed to provide a consistent, cost effective service in accordance with the agreed specification and our Customers expectations.

It is our company policy to carefully evaluate our client’s requirements then proactively manage the service contracts within our portfolio.

We believe the most important aspect of providing a quality service is the calibre of our staff and we are committed to recruiting and training all our Staff with the necessary skills to create an ethos of a commitment of service excellence throughout the organisation.